Accessibility Statement
Accessibility Statement for Kalevalashop.com
This accessibility statement applies to the online service kalevala.fi and was published on July 1, 2025.
The description of the site’s accessibility is based on an assessment conducted by both Kalevala webshop and an external expert.
Service Description
This is the official online store of Kalevala Jewelry, providing customers with information about our products and brand, as well as the opportunity to shop online. On our website, users can explore our jewelry collections, read about our company’s story and news, find store information, make purchases, and manage their customer accounts.
The purpose of this online service is to offer an accessible and user-friendly channel for all users, including individuals with various disabilities.
We strive to ensure the accessibility of our services in accordance with the Act on the Provision of Digital Services (306/2019) and the EU Accessibility Directive.
This accessibility statement explains the accessibility shortcomings of the service and how you can provide us with feedback and suggestions for improvement regarding the site’s accessibility.
Accessibility status
At this time, the service has not yet been evaluated for accessibility.
However, the evaluation is currently in progress, and the accessibility statement will be updated once the assessment is completed.
There may be accessibility shortcomings present in the service.
We will provide detailed information about the identified issues and corrective actions after the accessibility evaluation.
Did you notice an accessibility issue in our digital service?
You can send us accessibility feedback at info(at)kalevala.fi.
In your message, please specify which page the issue concerns and describe the problem as clearly as possible.
If you notice accessibility issues on the website, please contact us first — we are the site administrators. It may take up to 14 days to receive a response.
If you are not satisfied with the response you receive, or if you do not receive a response at all within two weeks, you can file a complaint with Traficom.
Contact details of the Finnish supervisory authority:
Finnish Transport and Communications Agency Traficom
Unit for Monitoring Digital Accessibility
www.saavutettavuusvaatimukset.fi
saavutettavuus@traficom.fi
Telephone (switchboard): +358 29 534 5000